Shipping & Returns & Garantee

 

Delivery, shipping costs
 

Most of our products are in stock. The standard delivery time for the Netherlands and Belgium is 2 to 3 days for products that we have in stock and about one week for products that are in stock at our suppliers. For products not in stock usually applies a delivery time of between two and three weeks in some cases four to five weeks Products that are not in stock have a delivery time of between 4 and 5 weeks. Please note that shipping outside the Netherlands and Belgium can cost more time. We ask for your understanding.  

Shipment outside the EU is possible subject to customs costs. These costs are not included in the price.

 
Below is a list of shipping costs
 
- The Netherlands and Belgium: free of charge
- Europe: € 17.50 free shipping from order amount> € 350

We deliver in the following countries:
- Netherlands
- Belgium
- Germany
- United Kingdom
- France
- Finland
- Ireland
- Czech Republic
- Sweden
- Denmark
- Italy
- Luxury Burg
- Monaco
- Austria
- Portugal
- Spain

 

Garantee

The garantee on our products is as provided by the respective suppliers are valid for our products. The garantee period for all our products is 2 years. In case of a defect you can contact DUURK. We will in cooperation with the supplier look for a convenient solution.

Exchange items

You have the right to cancel your order within 14 days after receipt without giving any reason. After you have canceled you have again 14 days to send your product back to us. You will be credited the full order amount, included shipping. Only the costs for the return from your home to our shop is for your own account. If you use your right of withdrawal, the product will, with all accessories and in its original condition and packaging be returned to us. To exercise this right, please contact us via info@duurk.nl. We will then refund the order amount within 14 days after receival of the products.

Would you use the right of withdrawal, please download the form: withdrawal 

Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »